Customer Success Manager

Chicago, Illinois, United States · Customer Success

Description

LogicGate is a venture-backed, Chicago-based SaaS startup that creates flexible and easy-to-use business process management (BPM) software that allows businesses to improve compliance and better manage risk. Our customers use LogicGate to visually design end-to-end workflows that automate and centralize processes and place controls around mission-critical activities – helping them to improve efficiencies and reduce risk. Think of it as an “if this, then that” for businesses to manage their governance, risk, and compliance (GRC) activities.

We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.


Requirements

Benefits

Since our team is small, you’ll help create best practices instead of just following along. Our culture is fast-paced and driven by a passionate team, but allows for the flexibility you’d expect with an early stage company.


As one of the team’s early hires, you’ll have a strong voice in a small team of co-founders and employees and be offered competitive compensation and the following benefits:




LogicGate's Core Values

Own It - Be self-driven, entrepreneurial, and efficient

Raise the Bar - Challenge complacency and mediocrity; be adaptable and agile; details matter

Be As One - Trust, collaborate, and support; Invest in co-workers and clients

Embrace Curiosity - Always be learning, be curious and share; be humbled but not embarrassed by mistakes

Do the Right Thing - Even when no one is looking; transparent

Empower Clients - Create solutions where customers win

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